Responding to COVID-19
We are taking precautions to ensure the safety of our staff, clients and community during the COVID-19 pandemic. While the pandemic continues, we will do our best to provide the most up-to-date information possible for our clients and community stakeholders.
In an effort to help control the spread of the virus, CMHA BHN Branch is limiting all face-to-face contacts to those deemed necessary only.
Due to the provincial restrictions in place, phone and virtual supports will be the norm until we are directed differently by the Ministry of Health.
Our staff members will try to respond to all calls in a timely manner. Face to face appointments as deemed necessary will be arranged, following proper COVID precautions.
Our offices will remain open with fully operational services, but will however stay closed to the public. Stay tuned for further information as the agency staff return back to the office on a gradual basis, with plans for a full complement of staffing in the office by the fall.
CURRENT STATUS:
Mental Health Resources:
In response to numerous enquiries regarding available COVID-19 specific resources, and COVID-19 general resource information, including links to virtual support, the Canadian Mental Health Association, Ontario Division has put together a listing of pertinent resources to help you access the services and information you seek. Please click on the links below to access the details.
For up to date information on COVID-19 in Ontario visit https://www.ontario.ca/page/2019-novel-coronavirus.
For COVID Vaccine locations, in addition to your local health unit visit:
https://covid-19.ontario.ca/vaccine-locations
For local information visit:
Have symptoms?
Take a self-assessment to help determine how to seek further care if you think you have COVID-19 symptoms or have been in close contact with someone who has it.
Who is Eligible for Testing?
The assessment centre will address the necessary steps if testing for COVID-19 is required based on symptoms, travel history and/or exposure to confirmed COVID-19 cases. As of September 24, 2020, the Ontario government provided updated criteria for COVID-19 testing stating that individuals can be tested if they:
- are showing COVID-19 symptoms
- have been exposed to a confirmed case of COVID-19 informed by the local Health Unit, or an exposure notice received on the COVID Alert app
- are a resident or someone who works in a place that has a COVID-19 outbreak
- are eligible for testing as part of targeted testing by the Ministry of Health and the Ministry of Long-Term Care
If you meet any one of the above criteria, please contact the appropriate assessment centre in your area to arrange for testing.
COVID-19 Testing Centres for Brantford, Brant, Haldimand, Norfolk & Six Nations
If you need to be tested at Assessment Centre, please book an appointment in advance by emailing Covid.assessment@bchsys.org with your name and telephone number, or by calling the hotline at 519-751-5818.
If your symptoms get worse and you need urgent care, please visit the local emergency department or call 911 immediately.
PLEASE NOTE: For the safety of all patients, families and staff, visitor restrictions are in place. People being tested at the Assessment Centre will not be allowed to have visitors unless they meet the following criteria:
- An adult accompanying a child who is a patient
- A frail older person
- A person with a disability
- An interpreter for a patient
Hours:
Monday to Friday: 8am to 10pm,
Saturday and Sunday: 8am to 6pm
NO WALK-INS ACCEPTED AFTER 4:00 pm daily
⏺ Shoppers Drug Mart, 320 Colborne Street West
COVID-19 testing is available at this Shoppers Drug Mart location for asymptomatic individuals that meet criteria established by the province:
- Residents or workers in long-term care home
- Visitors to a long-term care home
- Residents or workers in homeless shelter
- International students that have passed their 14-day quarantine period
- Farm workers
- Individuals who require a COVID-19 test for international travel clearance
- Self-Identified Indigenous
Call the Pharmacy Team to book an appointment at 519-759-8133
⏺ Shoppers Drug Mart,185 King George Road
COVID-19 testing is available at this Shoppers Drug Mart location for asymptomatic individuals that meet criteria established by the province:
- Residents or workers in long-term care home
- Visitors to a long-term care home
- Residents or workers in homeless shelter
- International students that have passed their 14-day quarantine period
- Farm workers
- Individuals who require a COVID-19 test for international travel clearance
- Self-Identified Indigenous
- Resident or worker in other congregate living settings and institutions
Call the Pharmacy Team to book an appointment at 519-753-8411
⏺ Haldimand-Norfolk COVID-19 Testing Centres:
Book your COVID test online for the Delhi, Dunnville, or Hagersville Testing Centres here:
Haldimand Norfolk Health Unit
⏺ Six Nations of the Grand River Drive-Through COVID-19 Testing Centre:
Medical laboratory, 1738 Fourth Line Road, Ohsweken, ON
– Appointment is required: Appointment booking Mon-Fri 9 am-4:30 pm, Testing on Mon, Wed & Fri 9 am-12 noon
– Referral not required
– Testing for Six Nations band members and providers only
COVID Response information sites:
