Responding to COVID-19
We are taking all necessary precautions to ensure the safety of our staff, clients and community during the COVID-19 pandemic. While the pandemic continues, we will continue to provide optimal service delivery to our clients and the community.
In an effort to allay concerns, CMHA BHN Branch is providing clients with the option of phone or virtual supports in addition to in-person appointments, should that be their preference.
With the COVID case numbers increasing recently, especially in Haldimand-Norfolk, the 3 day a week in-office schedule will remain for the time being.
The agency is still planning to return our employees to a more robust schedule in the near future, and as soon as feasible.
Please be aware that the provision of face-to-face support is a requirement by the funders and a best practice in the sector, therefore face-to-face support for clients is possible during this period of time, with proper COVID protocols followed.
Any further changes to our current status will be communicated accordingly.
If you require further information on our current status, please feel free to call our offices for details.
Mental Health Resources:
In response to numerous enquiries regarding available COVID-19 specific resources, and COVID-19 general resource information, including links to virtual support, the Canadian Mental Health Association, Ontario Division has put together a listing of pertinent resources to help you access the services and information you seek. Please click on the links below to access the details.
For up to date information on COVID-19 in Ontario visit https://www.ontario.ca/page/2019-novel-coronavirus.
For COVID Vaccine locations, in addition to your local health unit visit:
For local information visit:
Take a self-assessment to help determine how to seek further care if you think you have COVID-19 symptoms, or have been in close contact with someone who has it.
If you meet any one of the above criteria, please contact the appropriate assessment centre in your area to arrange for testing.